FOCUS ONE® PRIVACY POLICY

The Privacy Policy set forth below shall be effective for all users as of December 1, 2002.

Please review the following Privacy Policy when placing your on-line orders. FOCUS ONE® reserves the right to amend or otherwise change its Privacy Policy from time to time by posting the amended or changed terms on this site. Such changes or amendments shall become effective 30 days after the date of posting.

By visiting and/or ordering on the FOCUS ONE® website, you agree to be bound by the terms and provisions of this Privacy Policy. We request that you do not use this site if you do not agree with the following:

CHILDREN’S PRIVACY: FOCUS ONE® does not seek to solicit information from minors under the age of 18. However, a parent or guardian shall be permitted to act on a minor’s behalf.

COLLECTION OF INFORMATION: We may collect certain personally identifiable information (such as the contact information you provide to us when you make a purchase, shipping information or your e-mail address) and use the information to make improvements to our site, to facilitate the services you request, to improve our product offerings, for internal review or for our own marketing purposes. We also collect certain non-personally identifiable information (such as your internet service provider’s address, what browser you are using and the referring URL). We do not, at present, sell or otherwise transmit this information to third parties, except where necessary to provide the services to be rendered by FOCUS ONE® in connection with your order.

When you order a service on this site, the information you provide is automatically added to our customer files.

As soon as you connect to the site, it is secure. See Security Below. However, we cannot guarantee that the information you provide us will never be disclosed since we will, in fact, release information to governmental entities or third parties in order to comply with law, to enforce intellectual property rights, to protect against fraud, unauthorized transactions or other illegal activities or to protect the safety of our users or other individuals.

USE OF COOKIES: FOCUS ONE® uses data collection devices known as “cookies” to collect small pieces of information about those who visit our site. “Cookies” are software programs that are placed on your hard drive. The cookies, among other things, recognize repeat visitors, provide us with information to target your interests, track items added to your shopping cart and allow us to customize our web page content based on your browser type or other information that you send us. Also, there may be cookies on certain pages of our site that are allowed by us to be placed by third parties. By using this site, you are agreeing to FOCUS ONE®’s use of this or other similar devices.

SECURITY: FOCUS ONE® uses industry standard practices to safeguard and secure your personally identifiable information. When you see the locked padlock icon on your browser, you will know that the site is secured through Secure Socket Layer Technology to encrypt all credit card, billing and other information you input on the site. We also have appropriate security measures in place to protect against misuse of the information we have collected from you by the employees and agents who handle your orders. Even though our site is safe and secure, if you feel more comfortable ordering over the telephone, please do not hesitate to give us a call. Contact information is provided at the bottom of each web page.

The FOCUS ONE® site is designed for use with current versions of Internet Explorer and Netscape Navigator. If you are using versions older than 3.0 of these browsers, you may experience technical difficulties with online ordering.